Privacy Policy

Who we are

An Organised Home respects your privacy and is committed to adhering to all legalities of data collection and the protection of your information. Our website address is https://www.anorganisedhome.com.

This Privacy Policy is a guide to the access of this website either as a guest or a registered user, and the use of any content, products or services offered via this website.

Please read this Privacy Policy carefully and fully BEFORE you start using the website. I know this can be boring, but it is for your own protection.

By using the website or by agreeing or accepting the Terms of Use when this option is made available to you, you are agreeing to be bound and abide by the Privacy Policy.

You must not access this website if you do not agree to the Privacy Policy.


Persons Under The Age of 18 (Children’s Privacy)

This site is not intended for persons under the age of 18. Personal information from those under the age of 18 is not intentionally collected. No persons under the age of 18 are permitted to provide any information on this site, including your name, address, telephone number, email address or any gravatar, screen names or usernames, make any purchases (free or paid) or use public comment features on this site.

Please contact us if you are the parent or guardian of a child and you become aware that your child has provided us with Personal Data. If we become aware that personal data has been collected from children without verification of parental consent, that information will be removed from our servers.


What personal data we collect and who we share your data with

An Organised Home does not share, sell or distribute your personally identifiable information to any person or company except in the event where you have given us your explicit permission to do so, the law requires it or where in good faith An Organised Home believes to comply with a legal process, such action is necessary.

Website

When you are accessing An Organised Home we will learn certain information about your visit. This can happen both automatically or through your own behaviours and how you interact with this site. This privacy policy applies to all information we collect on the website, email or any other type of electronic messages between yourself and An Organised Home. It includes, but is not limited to, the use of the public comments feature, any transmission via contact forms, search queries using our search feature, any information provided whilst making a purchase (free or paid) of a product or service, signing up for the newsletter, cookies, analytics or third party plug-ins. Further information about these interactions is detailed below.

Information you provide to us may include personal data, like name, address, email address, personal account preferences and transactional data, such as purchase information. We use this information to provide a requested product and/or service and to improve our overall performance and interactions and to let you know about offers and promotions. Purchasing a product and/or service does not automatically land you on our email list. You will need to provide explicit consent for that to happen.

Information we collect through automatic data collection technology such as information collected by cookies and pixels, or Google Analytics generally includes the following information: location, your browsing patterns through our website, and any communications between our website and your computer. It includes, but is not limited to your IP address, the browser you are using, the operating system you use, your internet connection and the type of computer you have.

This information is collected automatically and does not include any personal information. This data is used for statistical purposes only. This helps us see if our website has been visited and which of our posts are most popular. All of which is invaluable to the decisions that are made in relation to the content that will be provided to you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here and their terms of use are available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

An Organised Home uses contact forms and will keep contact form submissions indefinitely for customer service purposes only or until we are asked to remove it.

We will not use the information submitted through these forms for marketing purposes under any circumstances.

Contact forms on our website will be purely for the purpose of you being able to ask questions about our website and any products available (free or paid) on our site.

For any questions regarding any blog posts, past or present, please use the comments section below the relevant post and refer back to the comments paragraph of this Privacy Policy.

Cookies

To monitor the activity on our site, we use cookies and other similar tracking technologies.

Cookies are files with a small amount of data and may also include a unique identifier that is anonymous. They are sent to your browser from a website such as this and are stored on your device. Your browser only allows a website to access the cookies it has already sent to you. It cannot access cookies sent to you by other sites.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies may also include the date and time of your visits, how long you have visited our site for, which pages you have browsed, your IP address and the websites you have visited just before or just after ours.

To learn more about cookies you can visit this Wikipedia article here.

The use of cookies can be turned off at any time by changing the settings in your web browser.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

It is your responsibility to ensure that you have read and agreed to the Privacy Policy on any sites that the embedded content may have come from.


Google Analytics

This service tracks website usage and provides information such as referring websites and a user’s actions that they take whilst on the website. Google Analytics may capture your IP address, but no further personal information is captured by Google Analytics. You can read Google Analytics Privacy Policy here. You can also see how Google uses data when you use their partner’s sites or apps here. If you would like to Opt-Out of the use of Google Analytics Cookies click here


Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). You can view the full privacy policy here.


Jetpack

We use Jetpack for site design, traffic growth, and security purposes.  More information about the data that is collected by Jetpack can be found in their Privacy Notice for Visitors to Our Users Sites. Jetpacks full privacy policy can be found here.


Mailchimp

We use Mailchimp to administer our mailing list, which is a third-party service.

When subscribing to our newsletter the information you submit will be stored on our third-party mailing list provider’s servers.

We also use technologies such as web beacons (small graphic files) and Google Analytics in the emails we send to give us information regarding the level of engagement our emails receive. This is done by measuring information such as the delivery rates, open rates and click-through rates.

For more information about our third-party mailing list provider and the use of web beacons, please see their privacy policy which is available here.


Woo Commerce

We collect information about you during the checkout process in our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

At present, there is only one member of our team that has access to the information you provide us. That member can see:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

This team member has access to this information to help fulfil orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you. These third-party providers are all detailed above.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.


Advertising

Display Ads

We may use third-party advertising companies on anorganisedhome.com, such as Google AdSense, to serve content and advertisements when you visit this website. These companies may use cookies or web beacons when they advertise, which will also send these advertisers, such as Google through the Google AdSense program, certain information. This may include but is not limited to your ISP, the browser you use and your IP address. This is usually used for geotargeting purposes.

You can choose to disable cookies or third-party cookies in your browser settings, however, this could affect how you are able to interact with this site as well as others. You can view the Google Adsense privacy policy here.

Retargeting Ads

Occasionally An Organised Home may engage in remarketing efforts with third-party companies. These may include such as Google, Pinterest, Facebook, or Instagram, in order to promote this Website. These companies use cookies to serve ads based on someone’s past visits to the Website. You can view their privacy policies here. Google, Pinterest, Facebook, Instagram.

Affiliate Programs

The Website may engage in affiliate marketing, which is done by embedding tracking links into the website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions. This is done at no extra cost to yourself.

An Organised Home is a participant in the Amazon Services LLC Associates Program which is an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com.  As part of this Amazon Associates programs, An Organised Home will post customized links, provided by Amazon, to track the referrals to their website. The program utilises cookies to track visits for the purposes of assigning commission on these sales.


Legal basis for processing your data

An Organised Home may process your Personal Data for the following reasons:

  • You have given us permission to
  • To process payments for products or services received
  • We need to in order to complete a contract with you
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

How long we retain your data

An Organised Home will retain your information no longer than is totally necessary or for a period of 1 year. Whichever is the greatest.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Opt-out – You may opt-out of any future email communications by following the unsubscribe links at the bottom of our emails. You may also notify us at info@anorganisedhome.com to be removed from our mailing list.

Access – You may request access to the personal information we have about you by submitting a request to info@anorganisedhome.com.

Amend – You may contact us at info@anorganisedhome.com to amend or update any of your personal information at any time.

Delete – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to info@anorganisedhome.com.

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.


Additional information

How we protect your data

The security of your data is of the utmost importance to us, however, it is wise to remember that no method of transmission over the Internet or any method of electronic storage is 100% secure.

To ensure the security of the information that you provide to us, and the information that we collect automatically, we use commercially reasonable methods to secure your data. To do this we work only with reputable third-party providers and use standard security protocols.

Email is by no means recognised as a secure form of communication. Please do not send any private information to us via email. If you do choose to do this, please be aware that you do so at your own risk. Never send credit card or other sensitive information via email. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL.

An Organised Home uses software programs to create summary statistics, (detailed above) which is purely used for statistical purposes. We look at the number of visitors to the different pages on our website, the popularity of certain posts and pages, and identifying system performance or problem areas, to name a few.

An Organised Home also uses software programs to monitor network traffic and identify any unauthorised or malicious attempts to access, change, upload or otherwise cause damage to the security of this website.

In the event of a breach, An Organised Home will notify you within 72 hours of us becoming aware of any data breach, in accordance with the GDPR Act.


Contact information

If you have any questions about this Privacy Policy please contact us via the methods listed below:

  • Via Email: info@anorganisedhome.com
  • Via Post: An Organised Home, 2 Crane Street, Concord, NSW, 2137, Australia.

This privacy policy came into effect in 2018 and was last updated on 17th June 2018. Any updates to this policy will be published on this page.